CrossFit NXNW SMS Privacy Policy

Effective Date: 12/20/2024

At CrossFit NXNW, we value and respect your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you communicate with us through SMS (text messaging).

Message and data rates may apply.

1. Information We Collect

When you subscribe to our SMS service, we may collect the following information:

• Phone Number: Your mobile number is necessary for sending and receiving SMS communications.
• Opt-In Data: Any information you provide when subscribing or opting into our SMS service, including keywords or short codes you use to sign up.
• Message Content: Any SMS messages you send to us, including inquiries, feedback, or requests for services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Customer Support: To respond to inquiries, questions, or requests you send via SMS.
• Legal Compliance: To comply with legal requirements or enforce our terms of service.

3. Consent

By providing us with your phone number, you consent to receive SMS communications from us. You can opt-out at any time by replying “STOP” to any SMS message, or by contacting us directly at 360-667-3420.

4. Data Sharing

We will not share your phone number or personal information with third parties, except in the following circumstances:

• To comply with legal obligations or to protect the rights, property, or safety of our customers or others.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic communication or data storage is 100% secure.

6. Data Retention

We will retain your phone number and communication data only for as long as necessary to provide our SMS services, comply with legal obligations, or resolve disputes. You can opt-out of our SMS service at any time.

7. Your Rights

You have the right to:

• Opt-out from receiving SMS messages at any time by replying “STOP.”
• Request help at any time by replying “HELP”.
• Request access to the personal information we hold about you.
• Request that we update or delete your personal information from our records (subject to legal requirements).
• message and data rates may apply

8. Changes to This Privacy Policy

We may update this SMS Privacy Policy from time to time. Any changes will be communicated to you via SMS or other methods as appropriate. Please review this policy regularly to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Website: www.crossfitnxnw.com

Email: [email protected]

Phone: 360-667-3420